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Questions? We can help!

At Mattress Brands International customer service is our number one priority. Whether you have questions about our mattresses, our delivery process, or anything in between, we’re here to help. Contact using the following form for any general questions, comments or concerns and someone from our team will be in touch with you as soon as possible. For a quicker response time please call or visit us in St. Thomas or Woodstock!

    Woodstock Location

    • Address: 236 Norwich Ave, Woodstock, ON N4S 3V9
    • Phone: (519) 539-8744
    • Hours: Monday-Friday: 9AM-6PM
      Saturday: 10AM-4PM
      Sunday: Closed

    St. Thomas Location

    • Address: 308 Wellington Street, St. Thomas, ON N5R 2S9
    • Phone: (519) 637-3362
    • Hours: Monday-Friday: 9AM-6PM
      Saturday: 10AM-4PM
      Sunday: Closed

    “Always polite and knowledgeable.”

    S Nichol, Google Review

    “My husband and I bought a mattress here in 2018 and had a wonderful experience. It can be a big purchase for a long time so we wanted to make the right choice. The sales team spent every minute with us to answer questions and help us find the perfect mattress. We have been very happy with the pillows, mattress and bedding we purchased from here. I sent my parents here to buy a mattress for their new place as well and they also had a great experience. The sales team went above and beyond to work with their needs and they walked away very happy. I would recommend this place to purchase you lifelong mattress and pillows. There was NO pressure at all and I love that in a sales person when I shop. Thank you Florence for all of your help. We will be back if needed in the future :)”

    Sasha MacNeil, Google Review

    “Excellent friendly service.”

    Scott Byerson, Google Review

    “Great price, super friendly staff, absolutely delighted with my purchase.”

    Clara Maycock, Google Review

    “Knowledgeable staff, good selection, no high pressure. Ann was very helpful and answered all our questions.
    Professional service. Highly recommend.”

    Marilyn G., Google Review

    “Thought this place was great. I’m a young male so I don’t feel I get the red carpet service very often but this place was the real deal. Even after my opening question about the store’s layaway policy (a sure turnoff to any sales person) he was incredibly informative and helpful.”

    Jeff D., Google Review

    “Ann & I are very happy with the service provided by Florence. She is very knowledgeable and extremely helpful. She is very polite and truthful, which are values that these satisfied customers truly appreciate. Keep up the good work.”

    Ann M., Facebook Review